Shipping & Delivery
Shipping Rates
Continental United States
| Order Total | Method | Cost | Est. Delivery |
|---|---|---|---|
| $0.00 – $74.99 | Ground | $8.95 | 3–10 business days |
| $75.00 and up | Ground | FREE | 3–10 business days |
Hawaii & Alaska
| Order Total | Method | Cost | Est. Delivery |
|---|---|---|---|
| $0.00 – $99.99 | Air Shipping | $34.99 | 7–21 business days |
| $100.00 – $199.99 | Air Shipping | $39.99 | 7–21 business days |
| $200.00 and up | Air Shipping | $49.99 | 7–21 business days |
Free Ground shipping applies to the contiguous 48 states only. Shipping costs are based on your order subtotal before taxes and discounts.
Processing & Delivery
- Orders are processed Monday through Friday, within 1–2 business days.
- Orders placed on Friday or over a holiday ship the next business day.
- Delivery times are estimates only and not guaranteed. Carrier delays may occur beyond our control.
- Expedited delivery time begins when the carrier picks up your order, not when payment is made.
Tracking Your Order
You'll receive a tracking email within 72 hours of shipment. If you don't see it, check your spam folder. Please allow 72 hours for the tracking link to update with the carrier.
Can I Cancel or Modify My Order?
Once an order is submitted, it enters our automated fulfillment system immediately. We cannot cancel or modify orders after checkout, even if the order hasn't shipped yet.
Need to make a change? Simply start a return once you receive your package. We don't offer exchanges, but we'll happily issue a refund or store credit.
Other Common Questions
- P.O. Boxes & APO/FPO addresses: We cannot ship to these. No exceptions.
- Order on hold? This may be a fraud prevention check. Make sure your billing and shipping addresses match to avoid delays.
- Package shows delivered but not received? Wait 72 hours, then file a claim with the carrier and contact us with your case number.