My review has nothing to do with the shoes, because we have used these in the past and were very happy with them. My review is strictly about the nonexistent customer service. We need to return both shoes because sizing didn’t work out, and despite 3 attempts at contacting customer service, we have yet to get a reply. The return policy gives a certain number of days to submit the return, and we are running put of time because nobody is replying to our request. Two pairs of shoes that we can’t use and we are out $100. We are beyond disappointed in Etnies.
Why is there no response from Etnies? These do not fit my son and I need to exchange.
Got these for my daughter, super comfy and durable, she loves skating in them!